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ScreenDetective
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- AI-powered computer vision detects display issues in real-time
- Automatic recovery actions(opt in) reduce downtime
- Built-in CMS integration (no separate monitoring tools needed)
- Visual proof alerts with screenshots of detected issues
- Reduces support ticket volume
AI-Powered Digital Signage Monitoring
ScreenDetective uses AI-powered computer vision to automatically detect and diagnose digital signage issues in real-time; including black screens, frozen content, and failure states. Unlike traditional monitoring tools that only check if a display is "on," ScreenDetective actually sees what your screens are showing and identifies problems before users report them.
Built directly into the Korbyt CMS platform, ScreenDetective eliminates the need for separate monitoring systems or manual screen checks. When issues are detected, the system can automatically attempt recovery actions or immediately alert the right team members with visual proof of the problem.
The result: dramatically reduced support tickets, faster issue resolution, and peace of mind that your digital signage network is performing as intended, without constant manual oversight from AV or IT teams.
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Frequently Asked Questions
How does ScreenDetective differ from traditional device monitoring tools?
Traditional monitoring only checks if a device is powered on and connected to the network. ScreenDetective uses AI computer vision to actually "see" what's displayed on your screens; detecting black screens, frozen content, incorrect aspect ratios, and error messages that device-level monitoring would miss. It's the difference between knowing a display is "on" versus knowing it's showing the right content.
Does ScreenDetective require additional hardware or separate software installation?
No. ScreenDetective is built directly into the Korbyt CMS platform, so there's no need for additional monitoring appliances, separate software licenses, or complex integrations. If you're using Korbyt, ScreenDetective leverages your existing infrastructure.
What happens when ScreenDetective detects an issue?
When an issue is detected, ScreenDetective can take automated recovery actions (like restarting content or rebooting the player) and/or send alerts to designated team members with visual proof, including screenshots of exactly what the problem is. This allows for faster resolution and provides documentation for recurring issues.